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Nov-12-2009 13:02printcomments

BBB Says World Link Failed its Students

BBB Alarms Consumers of Serious Complaints Against a Local Language School.

Beijing, China
Students from WLE studied in places like Beijing, China
Courtesy: ohio.edu

(LAKE OSWEGO, Ore.) - Students paying thousands of dollars for foreign language study courses and study abroad programs say that World Link Education, Inc., or WLE, cashed tuition checks, but discontinued classes without notice.

The Seattle-based language school raised concerns with Better Business Bureau due to reports that it recently ceased operations and failed to provide explanations to its actively enrolled students.

Students in Beijing's Academy of Chinese Language Study staying in International housing complain that they have been kicked out or evicted, due to World Link's failure to pay the landlords. Fearing that the school has closed or the program has been cancelled, outraged complainants allege that they cannot reach the company or obtain a refund. Phone calls aren't going through, e-mail requests are denied or not fulfilled, and WLE has not responded to recent consumers' complaints presented by BBB.

Although their Web site and business licensing is still active, BBB has verified that WLE's publicly reported phone numbers, 800-621-3085 and 206-264-0941, are no longer in service.

"It is heartbreaking that these students have been abandoned financially, academically, and in some cases, globally," said Robert. W.G. Andrew, CEO of BBB serving Alaska, Oregon, and Western Washington.

Due to multiple serious and unanswered complaints, BBB gives World Link Education an "F" rating.




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Frances November 12, 2009 9:58 pm (Pacific time)

My friend told me her daughter, retarded (no political correctness, keep this clear so no one misunderstands) znd her retarded roommate enrolled in an online school, were helped w/ loans to pay the school, but as they were retarded and in no way able to go to school, they had to drop out, the school got the money and now these two retarded kids are left to pay school loans. This is horrendous. I'm left wondering if Phoenix and some of these other schools constantly advertising and promising "financial aid is available" might be doing this to others? Whose in charge of regulating these guys? No one, the same people regulating banks?

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